Badge reel FAQ

Is the badge always on?

No. It stays off until you hold the duress button. It does not send a signal or a location until then.

Does it track me if I have not pressed the button?

No. Location is sent only after you start an alert.

I pressed the button by mistake

Your company's security team still gets the alert. They contact you. If you confirm that you are safe, they deactivate it.

Who can deactivate an alert?

You can, and so can your administrative or security team.

How long is my location visible?

For 20 minutes after you press the badge reel.

How long does the battery last?

About 500 alerts, or about two years.

Can I put a sticker on it?

Yes. A sticker or mark is fine if it does not crack or damage the plastic cover. A sticker makes the badge easier to tell apart.

Is it waterproof?

No. It is splash-resistant, not water-resistant.